Many researchers
are of the opinion that effectiveness refers to whether the cost of advertising
is returned back to the advertiser in the form of current or potential sales
revenue, thus focusing on sales.
There is often
an indirect link between advertising and sales.
The main
“actors” related to the effectiveness in the advertising activities are
consumer, advertisement, product/service, medium, and environment. The
advertising effectiveness can be studied from the different manifestations of
these actors.
Consumers are
audience of the advertisement and potential purchasers of the product or service.
Many models of consumer behaviour have been developed to measure the
advertising effectiveness.
For example, the
effects of advertising on consumers can be described as a sequence of stages or
steps that begins with an awareness of the existence of what is being
advertised, through the knowledge on what the product or service has to offer,
favourable attitudes, preference over all other possibilities, and the
conviction that the purchase would be wise, and finally culminates in the
actual purchase of the product or service.
Advertisement in
a traditional sense can influence the consumer behaviour. For example,
clickthrough rates of a banner advertising on the web can be used to measure
its effectiveness.
Product/service represents
the motivation of the advertising. Advertising is often used to try to increase
sales of a product or the use of a service, to improve the firm’s “corporate
image”: to persuade people that the company is benevolent and trustworthy, or
to change people’s behaviour such as anti-smoking. So the advertising
effectiveness can be also measured through the achievements of the motivation,
such as the profit and the brand value.
Medium is
the carrier of the advertising message. The principal media may be classified
as newspapers, magazines, radio, TV, direct mail, Internet, outdoor and so on.
The first criterion for effectiveness is that sufficient numbers of the target
audience should get to see or hear the advertisement, which is mostly decided
by the nature of the medium. For example, a TV advertising at peak-time like
6:00pm to 10:00pm, or a banner advertising on a famous web page like Yahoo with
millions of visitors a day, can be considered to be more effective.
Environment includes
other factors around the medium that can effect the advertising. The environment
can influence the audience attention and involvement level. For example, not
all the people in front of a TV is watching TV let alone TV advertising.
Broadly
speaking, the advertising effectiveness is achieved through the interactions of
these actors, and factors in consumers, advertisement, product/service, medium,
and environment are all related to the advertising effectiveness. In a narrow
sense, the advertising effectiveness means only the effectiveness of the
advertisement, which considers only the interaction between the consumer and advertisement
excluding factors of product/service, medium and environment.
There are many
techniques for advertising effectiveness measurement, such as test based on memory,
opinion and attitude ratings, projective testing, laboratory tests and content
analyses, and inquiries and sales measures. The problems in the evaluation of
advertising effectiveness can be grouped into four major classifications. Not
all of these problems are, however, explicitly identified in each of the
approaches used in advertising evaluation.
Specification of goals
Goals can be
diverse especially in different advertising research, which decide all other
research processes. The specification of a goal can include issues/hypothesis, examples
and possible deliverables.
Acquisition of data
The problems of
data availability are common to all approaches to evaluating advertising.
Traditional methods include questionnaire, sampling, inquires, interviews,
group discussions, and so on.
Development of framework
This is the
kernel to explain how to exploit the data, through
analytical
procedures, to achieve research goals.
Procedures of analysis
Many analytical
techniques are developed. For example, correspondence analysis can examine the
interdependence relationships among variables.
Though some of
the computer techniques such as database have been used in the advertising research,
further applications have not been found. This work introduces an agent-based
modeling and simulation approach, which can be used to develop a unified
computer modeling and simulation environment to assist the advertising effectiveness
research to solve different kinds of problems.
The main
benefits to the media research industry include:
Low Cost
Once the
computer environment is established the research cost will be much lower than
the traditional advertising research approaches.
Quick Response
Once the models
are founded, computers can implement complex simulation processes in several
minutes at most. And the research results can easily retrieved from the simulation
data according to different requirements.
Unification
The software
system can be implemented to be so flexible that it can meet almost all kinds
of requirement of advertising effectiveness research.
Extensible
The simulation
environment for advertising effectiveness evaluation can be extended to meet high-level
requirements such as strategic planning and tactical decisions.
Reusable
The consumer
models can be reused to meet different research requirements, which is
difficult to achieve in other approaches.
In short, using
computer simulation technology can make advertising effectiveness research much
cheaper, faster and easier.
Source: Internet
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